Strategi Bank Syariah Indonesia Mempertahankan Nasabah Melalui Handling Complaint Di BSI KCP Purwokerto. Miftah : Jurnal Ekonomi dan Bisnis Islam, [S. l.], v. 2, n. 2, p. 94–108 , 2024. DOI: 10.61231/miftah.v2i2.281. Disponível em: https://www.sunanbonang.org/index.php/miftah/article/view/281. Acesso em: 4 apr. 2026.